Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Warranty

  • Our client help and support crew is online round the clock to handle all of your assistance needs. Every single ticket you submit to us shall be replied to within maximum 60 minutes. If your case calls for the aid of an admin, we will send the ticket to the technician on duty and will inform you that the case will soon be resolved.

  • Top quality support service
  • Expert Customer Assistance Service

  • We will be online for you day and night to provide information and tech support as well as to help you with any problem that you could come across whilst maintaining your virtual server. We’re able to aid you with all pre–installed software, plus your Operating System, server administration panel (in accordance with the VPS type) and the Online Control Panel produced solely by our developers.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Online Control Panel that is included for free along with your virtual server, you will find an instructional Help section, that features everything you need to be aware of when supervising your web pages and applications. We have incorporated a wide range of how–to articles and reviews and video training that display the essential web site maintenance duties in an easy to read manner.